Safety
Child Safety Standards
Sunozra — Live, Calls, Chat. Zero tolerance for child sexual abuse and exploitation. This page describes our protections, detection systems, and how to report any concern.
Child in immediate danger? Call 112 (India Emergency) or Childline 1098 immediately. To report a concern on our platform: support@havodds.com
1. Our Commitment
Sunozra has a zero-tolerance policy towards child sexual abuse and exploitation (CSAE), including any form of child sexual abuse material (CSAM), grooming, sexual extortion, or content that endangers minors in any way. We are committed to creating a safe environment for all our users and we cooperate fully with law-enforcement agencies and child-protection authorities to detect, prevent, and report such activity.
2. Age Requirement
Sunozra is intended only for users who are 18 years of age or older. We do not knowingly allow users under 18 to create or use accounts on our platform. Any account suspected of belonging to a minor is immediately suspended pending review, and confirmed minor accounts are permanently terminated and their data deleted in accordance with applicable laws.
3. Prohibited Content and Conduct
The following are strictly prohibited on Sunozra: • Child sexual abuse material (CSAM) of any kind • Grooming or solicitation of minors for sexual purposes • Sexualised depictions of minors, real or fictional • Sextortion, threats, or coercion involving minors • Sharing personal information of a minor without consent • Encouraging, enabling, or facilitating any of the above Violations of this policy result in immediate, permanent account termination and reporting to relevant authorities.
4. How We Prevent CSAE on Sunozra
Account verification
• Phone-number-based registration with one-time passwords • Self-declared age confirmation at signup (18+) • Server-side age-gating logic that flags suspected minor accounts
Content moderation
• Automated text-pattern detection for grooming language and suspicious keywords • Image hash matching against known CSAM databases • Manual review of flagged content by our trained moderation team • Real-time monitoring of live streams and public chats
User-driven safety tools
• In-app reporting: Users can report any account, message, call, or live stream that violates this policy directly from the app. Each surface (chat, calls, live stream, coach profile) provides a one-tap "Report" option. • Block functionality: Users can immediately block any other user, preventing all further contact. • Safety messaging: First-time users see in-app guidance about reporting and blocking.
Account-level safeguards
• Repeat reports against an account trigger automatic review • Suspected violators are temporarily suspended pending human review • Confirmed violators are permanently banned and their device fingerprints blocklisted to prevent re-registration
6. How Users Can Report
Anyone — user or non-user — can report a child safety concern involving Sunozra in any of the following ways:
From inside the app
• Open the chat, call, profile, or live stream • Tap the three-dot overflow menu (⋯) • Tap Report and select the category (e.g., "Inappropriate content involving a minor") • Submit details Reports submitted via the in-app flow are routed directly to our trust-and-safety queue and reviewed within 24 hours.
By email
For external reports, complaints, or legal notices, contact: Email: support@havodds.com Phone: +91 63776 88547 (falls back to sunozaraconnect@gmail.com if the primary mailbox is unreachable) We acknowledge all reports within 24 hours and respond substantively within 7 days.
7. Designated Point of Contact
For child-safety enquiries from law enforcement, regulators, or partner organisations, please contact: Name: Jagtar Singh Designation: Director, HAVODDS PRIVATE LIMITED Company: HAVODDS PRIVATE LIMITED (CIN: U62011RJ2026PTC111801) Address: Chak 7 PBN (Dulmana), Pilibanga, Hanumangarh, Rajasthan – 335803, India Email: support@havodds.com Phone: +91 63776 88547 This contact is monitored on business days and responds to emergency requests within 24 hours.
8. Continuous Improvement
We review and update our child-safety practices regularly, including: • Quarterly review of moderation accuracy and report response times • Annual policy review aligned with evolving regulations (India IT Rules 2021, DPDP Act 2023, EU CSAM Regulation, US KOSA where applicable) • Ongoing investment in detection technology and human-review capacity • Cooperation with industry coalitions on CSAM detection signals
9. Changes to These Standards
We may update these standards as our practices evolve. We will publish any updates on this page and update the "Last updated" date at the top.
SunoZra is a product of HAVODDS PRIVATE LIMITED, registered in Hanumangarh, Rajasthan, India (CIN: U62011RJ2026PTC111801). These standards apply globally to all SunoZra users regardless of region.
Report a child safety concern:
support@havodds.comJagtar Singh · Director · +91 63776 88547
We acknowledge all reports within 24 hours and respond substantively within 7 days.